Every conversation deserves to feel human.
Purpose-built AI agents for customer experience — one platform for chat, voice, email, and every channel your customers love.
Give your team superpowers — resolve issues faster, support agents in the moment, and turn every interaction into a relationship that lasts.
Every customer touchpoint flows through a single AI orchestrator. Click a channel to explore.
SSE & WebSocket streaming with RAG citations and embeddable widget.
Real-time streamingTranscript-to-draft, summarization, escalation assist.
Agent assistTwilio, Amazon Connect, SIP/CCaaS integrations.
PSTN readySMTP outbound + inbound with AI auto-reply.
Inbound + outboundTwo-way messaging via Twilio.
Twilio poweredTwo-way SMS conversations at scale.
Two-way SMSMeta Graph API for Facebook Messenger.
Meta GraphDMs via Meta Graph API integration.
Social DMsAuth, observability, guardrails, and ops — engineered in from day one, not bolted on later.
Switch between OpenAI GPT-4o, Anthropic Claude 3.5, and Google Gemini 2.0 per agent. Route by task, cost, or latency — no vendor lock-in.
ChromaDB vector store with citations, locale detection, translation, and guardrails.
OIDC SSO (Auth0), encrypted vault (AES-256-GCM), key rotation.
CSAT/NPS auto-tuning, agent scorecards, response time tracking, KPI dashboards.
Visual IVR designer, supervisor tools (monitor/whisper/barge), quality management.
iOS Swift + Android Kotlin + embeddable web widget for any app or site.
Four pillars of modern customer experience — explained clearly, no mock chat windows.
Real-time streaming conversations powered by your knowledge base — every reply can cite the exact source your team trusts.
Give frontline agents the right words, context, and next steps while the customer is still on the line.
Customers call your number — Nexus listens, understands, and speaks back with the same intelligence as chat.
Connect CRM, ticketing, telephony, BI, and HRIS — credentials stay encrypted in a tenant-isolated vault.
Your stack, floating by — two rivers of connectors moving in opposite directions.
Python 3.11+, FastAPI, LangGraph, Docker — production-grade from the ground up.
Async Python
AI orchestration
Production DB
Cache + queue
Vector RAG
TLS + limits
Multi-stage
Metrics
Browser → edge → API → orchestrator → data. Click each layer to dive in.
Start free on Nexus Cloud — request pricing when you're ready to scale voice, messaging, and enterprise features.
No card · instant workspace
Starter 10 agents · Growth 50 agents
Private cloud · SSO · compliance
Start free today — or send an enquiry and we'll help you find the right plan.